Patient Resources

Patient Resources

After Hours Emergency Service for This Weekend

For Patients of Bendigo Medical only!

The Emergency Clinic for the Epsom Clinic and Bridge Street Clinic patients is at the Bridge Street Clinic on Saturday 27th April from 9am until 12pm.

Bendigo Medical is closed every Sunday.

Emergency Clinic Times: 
Saturday from 9:00am until 12:00pm
To make an appointment during these hours please call: 03 5454 2300

For all after hours emergencies please call the emergency number 
03 5454 2333. This number will not be answered during business hours.

A voice message will instruct you on the afterhours procedure – please make sure you have a pen and paper with you before you call.

Frequently Asked Questions

For appointments and after hours emergencies please call 03 5454 2333.

If I see a Bendigo Medical GP at a Bendigo Medical Clinic other than my usual one will they have access to my Medical History?

Yes! Bendigo Medical has a centralized database, no matter whether your usual Clinic is Bridge St and Epsom, the doctor is looking at the same database. This means that if you see a doctor at a clinic other than your usual clinic the doctor will have access to your entire file.

Useful Resources

Use this form when registering as a new patient for the first time with Bendigo Medical. Bring the form with you when you attend your first appointment.

Use this form to authorise your previous doctor to transfer your medical history to Bendigo Medical
Useful Resources
    Test Results

        If your doctor has requested that you have tests you will need to make an appointment at a time suggested by the doctor, to review the results of your tests. If the results of the tests are deemed urgent or non urgent you will be contacted by Bendigo Medical and asked to come and see your doctor.

    Communication Assistance

        If you require an interpreter for your consultation or you have a communication impairment, you can arrange with our staff prior to your appointment to have the necessary assistance available to you at the time of you consultation. Please ensure that staff are aware of this at the time you make your appointment.

    Returning Calls

        If you wish to speak to the doctor over the phone, a nurse will triage your call. The nurse will speak to the doctor who will either take your call or call you back at an appropriate time or advise the nurse on an appropriate course of action.

    Complaints

        If you would like to make a complaint to the Practice Management.  Please contact us via our 'contact us' page.


        Alternatively, if you wish to make a formal complaint you can call the health services commissioner complaints and information via the Better Health Website.

    Management of your Health Information

        Bendigo Medical has a comprehensive policy on the managment of your health information.  For more details please click here

    Free Flu Vaccinations

        Are now available for anyone over 65 or have a chronic illness which makes you susceptible to the flu, you are eligible for a FREE flu vaccine.


        Vaccinations are available BY APPOINTMENT.  Please have a look on HOTDOC to make an appointment.


        Free Flu Vax

    Privacy policy


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